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FAQ

Our Most Frequently Asked Questions

Does it cost anything to join this site?

Signing up for LocalFlavor.com is absolutely FREE. Simply enter your email address and the city where you live. Once we have offers available in your city, you will begin to receive emails notifying you of these local savings. Our coupons and app are also free!

How do I make a purchase?

Simply click the “Add to Cart” button on the offer you wish to purchase and follow the instructions to complete the transaction.

How do I get my Deal certificates?

Your Deal certificates are generated when you make your purchase. You will receive them via an email confirmation but can also login to your account or the Local Flavor App any time to access them. It’s that easy!

What happens if an offer I want to purchase says “Sold Out”?

Our offers are available only in a limited quantity. When an offer approaches the quantity limit, you will see an “Almost Gone” graphic on the offer. Once it reaches the limit, that offer is sold out and no longer available. So, if there’s an offer you want, be sure to purchase early!

What happens if I purchase an offer but the business closes?

Each offer will have an expiration date – usually six months to one year. If a business closes before your offer expires, we will refund/credit your money.

What happens if I forget to use my offer before it expires?

Once a certificate expires, it loses its promotional value. However, the amount you paid for your Deal will be honored by the merchant for five years (in some instances, state law allows it to be honored for an even longer period). For example, if you paid $20 for a $40 certificate, the merchant is required to honor the $20.

Will my credit card information remain safe?

Yes. Your credit card information is transmitted through PCI-compliant merchant services. At no time is your credit card information stored on our servers. Please refer to our Terms of Service and Privacy Policy for more information.

What is the Apple Wallet feature?

Apple Wallet is available to iPhone users. It allows you to conveniently store and access purchased certificates and clipped coupons on your Apple device, stored in the Wallet app.

I have an iPhone. How do I save a certificate or coupon in my Apple Wallet?

To save an offer in Apple Wallet, follow these steps:

  1. After purchasing a certificate or clipping a coupon on your iPhone, look for the option to add the pass to your Apple Wallet.

  2. Click on the "Add to Apple Wallet" button.

  3. Confirm and save the pass to your Wallet for easy access.

Can I create an Apple Wallet pass for a deal I’ve already purchased or a coupon I’ve already clipped?

Yes. While using your iPhone, navigate to the Certificates section in your Local Flavor account. On every deal and coupon in your account, you will see the option to ‘Add to Apple Wallet’.

How do I redeem a certificate or coupon using Apple Wallet?

Open your Wallet app, find the desired pass and show the QR code to the merchant. They will scan it to redeem your offer.

Can I still redeem a certificate or coupon without using Apple Wallet?

Yes, you can still redeem by presenting a paper certificate, by using the Local Flavor app to show a QR code or by having the merchant call the redemption number.